Privacy Police

It is to safeguard your privacy. Please contact us if you have any questions or problems regarding the use of your personal data will help you.
By using this website and / or our services, you consent to the processing of your personal data, as described in this Privacy Policy.

 

Table of Contents

  1. Definitions
  2. Principles of data protection
  3. Rights of Data Subjects
  4. Data we collect?
  5. How we use your personal data?
  6. QWho else can access your personal data?
  7. CHow we keep your data safe?
  8. Cookies and other technologies we use
  9. Contact Information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations that are performed on personal data or on sets of personal data.
Data subject – a person whose personal data is being processed.
Child – a person under the age of 16.

 

Principles of data protection

We promise to follow the following data protection principles:

  • Processing is legal, fair and transparent. Our processing activities have legal reasons. We always consider your rights before processing personal data. We will provide processing information upon request.
  • Processing is limited to the purpose. Our Processing activities conform to the purpose for which Personal Data was collected.
  • Processing is done with minimal data. We only collect and process the minimum amount of personal data necessary for any purpose.
  • Processing is limited for a period of time. We will not store your personal data any longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure the integrity and confidentiality of the data.

 

Rights of Data Subjects

The data subject has the following rights:

  1. Right to information – it means that you have the right to know if your Personal Data is processed; what data is collected, where it is obtained from and why and by whom it is processed.
  2. Right of access – which means that you have the right to access data collected from / about you. This includes your right to request and obtain a copy of your personal data.
  3. Right of rectification – which means that you have the right to request rectification or to delete your Personal Data that is inaccurate or incomplete.
  4. Right to delete – which means that, in certain circumstances, you can request that your personal data be deleted from our records.
  5. Right to restrict processing – that is, when certain conditions apply, you have the right to restrict the processing of your personal data.
  6. Right to object to processing – meaning that, in certain cases, you have the right to object to the processing of your personal data, for example, in the case of use in direct.
  7. Right to object to Automated Processing – meaning that you have the right to object to Automated Processing, including profiling; and not be subject to a decision based solely on Automated Processing. This right can be exercised whenever a profile is created that produces moral or legal damages.
  8. Right to data portability – you have the right to obtain your Personal Data in a readable format or, if feasible, as a direct transfer from one Processor to another.
  9. Right to complain – if we refuse your request under the Access Rights, we will provide the reason. If you are not satisfied with the way your order was handled, please contact us.
  10. Right to help Supervisory authority – that is, you have the right to receive help from a supervisory authority and the right to other legal remedies, such as claiming damages.
  11. Right to withdraw consent – you have the right to withdraw any consent for the processing of your personal data.

 

Data we collect

Information we collect
This can be your e-mail address, name, billing address, home address, etc. – mainly the information needed to deliver a product / service or to improve the customer experience with us. We keep the information you provide us so that you can comment or perform other activities on the site. This information includes, for example, your name and e-mail address.

Information collected automatically
This includes information that is automatically stored by cookies and other session tools. For example, shopping cart information, IP address, purchase history (if any), etc. This information is used to improve the customer experience. When you use our services or look at the content on our website, your activities can be recorded.

Information about our partners
We collect information from our partners with confirmation that they can share that information with us. This is necessary information directly to them or that they collect from you legally. See the list of our partners here.

Publicly available information
We may collect information about you that is publicly available.

 

Como usamos os seus dados pessoais

Usamos os seus dados pessoais para:

  • Perform our services. This includes, for example, registering your account; provide products and services you have requested; promotional items and communications relating to those products and services notifying you of changes to any of the services.
  • Improve the customer experience;
  • Fulfill a legal or contractual obligation;

We use your personal data for legitimate reasons or with your consent.

When entering into a contract or fulfilling contractual obligations, we process your personal data for the following purposes:

  • Identify;
  • To provide you with a service or to send / offer you a product;
  • Sending invoices;

Based on legitimate interest, we process your personal data for the following purposes:

  • To send you personalized offers * (from us and / or our carefully selected partners);
  • Manage and analyze our customer base (purchasing behavior and history), in order to improve the quality, variety and availability of products / services offered / supplied;
  • Prepare questionnaires on customer satisfaction;

Until further notice, we consider offering you products / services similar or identical to
your purchase history.

With your consent, we process your personal data for the following purposes:

  • To send newsletters and offers (from us or from our partners);
  • For other purposes, we ask for your consent;

We process your personal data to fulfill obligations under the law and / or use your personal data for options provided by law. We reserve the right to anonymize the Personal Data collected and use that data. We will use data outside the scope of this Policy only when it is anonymized. We save your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations under the law..

We may process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was collected. To do this, we will ensure that:

  • The link between purposes, context and nature of Personal Data is adequate for further
  • Processing;
  • Additional processing does not harm your interests and Safely safeguarding processing.

We will inform you of any other processing and purposes.

 

Who else can access your personal data

We do not share your personal data with strangers. Personal Data about you is, in some cases, provided to our trusted partners, to make the service available to you or to improve the customer experience:

Business partners:

We only work with processing partners who can guarantee an adequate level of protection for your personal data. We disclose your personal data to third parties or government officials when we are legally required to do so. We may disclose your Personal Data to third parties, if you have consented or if there are other legal reasons for doing so.

 

How we keep your data safe

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (like HTTPS). We use anonymization and pseudonymization when appropriate. We monitor our systems for possible vulnerabilities and attacks.

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (like HTTPS). We use anonymization and pseudonymization when appropriate. We monitor our systems for possible vulnerabilities and attacks.

If you have an account with us, you need to keep your username and password confidential.

 

Children

We do not intend to knowingly collect information from children. Children are not the target of our services.

 

Cookies and other technologies we use

We use cookies and / or similar technologies to analyze customer behavior, administer the website, track users’ movements and collect information about users. This is done to personalize and enhance your experience.

A cookie is a small text file stored on your computer. Cookies store information that is used to help make websites work. We can only access cookies created by our website. The user can control cookies at the browser level. Choosing to disable cookies may prevent the use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are necessary in order to be able to use some important features on our website, such as login. These cookies do not collect personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and allows you to provide more personalized features. For example, they can remember your name and email on comment forms so you don’t have to re-enter that information the next time you comment.
  • Analytical cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver ads relevant to you and your interests. In addition, they are used to limit the number of times you see an ad. They are usually placed on the website by advertising networks with the permission of the website operator.

It is possible to remove cookies stored on your computer through your browser settings. Alternatively, you can control some third-party cookies using a platform, such as optout.aboutads .info ou youronlinechoices.com . For more information on cookies, visit allaboutcookies.org .

We use Google Analytics to measure traffic to our site. Google has its own Privacy Policy, which can review here . If you want to disable tracking by Google Analytics, visit the Google Analytics analysis option.

 

Contact information

Portuguese Supervisory authority

 

Changes to the Privacy Policy.

We reserve the right to make changes to this Privacy Policy.
Last modification was made 01/10/2020.

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